Returns and Refund Policy
At Sai Shivanjali, we aim to ensure customer satisfaction with every purchase. If you are not satisfied with your order, you may return it in accordance with the policy below.
1. Eligibility for Returns
1.1 Items must be returned within 7 days of delivery.
1.2 Products must be unused, unworn, and unwashed, with all original tags and packaging intact.
1.3 Items that are damaged, defective, or incorrect are eligible for return and replacement.
2. Return Process
2.1 To initiate a return, contact us at newtechtraders2023@gmail.com with your order details and reason for return.
2.2 Once approved, you will receive instructions for returning the item.
2.3 Customers are responsible for return shipping charges unless the item is defective or incorrect.
3. Refunds
3.1 Refund will be credited within 7 to 10 working days through original payment method
3.2 Refunds will be issued to the original payment method used at the time of purchase.
4. Non-Returnable Items
4.1 Custom-made or personalized items are non-returnable.
4.2 Clearance or sale items are final and cannot be returned unless they are defective.
5. Contact Us
For questions regarding returns or refunds, please contact us at:
- Email: saishivanjali2025@gmail.com